The Unruffled is committed to ensuring that your privacy is protected. Any information that you provide via this website will only be used in accordance with this privacy statement.
The Unruffled may change this policy from time to time by updating this page.
Information that The Unruffled collects:
We may collect the following information:
contact information including email address and phone number
demographic information such as postcode, preferences and interests
How the Unruffled uses this collected data
We require this information to understand your needs and provide you with a better service. We may also use it to improve our website and services, as well as send (via email only) promotional material which we think you might be interested in such as special offers of bespoke services.
In line with the ICO’s guidelines, we strive to keep personal data accurate, relevant and safe. We have put in place the appropriate physical and electronic procedures to ensure the safekeeping of your data.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. By using our website you are agreeing your acceptance to allow our site to take this cookie information. The file is added and the cookie helps analyse web traffic. Cookies allow web applications to respond to you as an individual. This information we would only utilise to improve our overall web site performance and customer experience.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages users as a whole find useful and which they do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this and other websites.
Controlling your personal information
We keep your data for 7 years unless you request to be removed from our data by written request. You may choose to restrict the collection or use of your personal information in the following ways:
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will never sell, distribute or lease your personal information to third parties.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Debbie Hannah, 803 Garratt Lane, SW17 0PF
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.